PRINTCOMM Blog

How Machine Learning Is Transforming Direct Mail Performance
Why smarter data, better segmentation, and AI-driven targeting are becoming the new competitive edge Direct mail has always been a high-performing channel — but what’s changing is how marketers decide […]

Relevance Is the New ROI: Why Personalization Drives Direct Mail Performance
Direct mail continues to outperform many digital channels — but only when it’s relevant. Today’s consumers will pay attention and respond to touches that address their needs, timing, and behaviors. […]

Data Quality, Targeting & List Hygiene: The Foundation of Direct Mail ROI
As direct mail costs rise, one truth is clearer than ever:Your results are only as strong as your data. A compelling offer and well-designed mail piece don’t matter if they […]

Rising Direct Mail Costs Are Reshaping Marketing Strategy — Here’s How to Protect ROI
Direct mail has long been one of the most powerful channels for reaching qualified prospects and converting them into customers. But as we enter a new phase in the marketing […]

Five Proven Targeting Methods to Power High-Performing Direct Mail Acquisition Campaigns
Direct mail is at its most powerful when you put the right offer in the hands of the right people. For acquisition campaigns, that comes down to targeting strategy — […]

Have the Recent Changes at USPS Impacted Your In Home Dates Negatively?
On July 13, 2025, the USPS eliminated NDC entry discounts—a move that has fundamentally shifted how mail is inducted into the postal system. For years, many mailers leveraged NDC entry […]
Tracking ROI on Direct Mail Campaigns: A Comprehensive Guide
In the realm of marketing, tracking the return on investment (ROI) for direct mail campaigns is crucial for understanding their effectiveness and ensuring that your marketing dollars are well spent. […]

Finding the Perfect Balance: Crafting the Right Direct Mail Mix Between Acquisition and Retention
In today’s competitive market, striking the right balance between acquisition and retention is crucial for long-term success. Direct mail plays a significant role in both attracting new customers and nurturing […]

Boosting Customer Lifetime Value with Effective Direct Mail Strategies
Increasing lifetime customer value (LCV) is crucial for sustainable growth and profitability. As acquisition response rates continue to be challenged and cost per acquisition increases, it’s imperative to do everything […]

How Combining Prospects and Customers in the Same Mailing Can Drive Down Postage Costs
In the world of direct mail, finding ways to streamline operations and cut costs without sacrificing effectiveness is a top priority for many businesses. One of the most effective strategies […]

Maximizing Impact: Direct Mail Strategies for New Store Openings
Opening a new store is an exciting opportunity to make a strong impression and attract new customers. Direct mail can be a powerful tool in this endeavor, but its effectiveness […]

How to Effectively Identify and Re-Engage Lapsed Customers
In the ever-evolving landscape of customer relationships, reigniting interest from lapsed customers is both a challenge and an opportunity. For businesses seeking to turn past buyers into active, loyal customers […]

Upcoming USPS Promotions to Mitigate Increasing Postage Costs
As we look ahead to the second half of 2024, USPS is rolling out promotions aimed at helping businesses mitigate increasing postage costs while enhancing the effectiveness of direct mail […]

Deciphering Direct Mail: EDDM vs Saturation vs High Density
Direct mail is a cornerstone of marketing strategies, offering a tangible connection with your audience. Yet, navigating the options requires thoughtful consideration. Let’s delve deeper into different methods to help […]

Unveiling the Mystery: Why Direct Mail Performs Differently in Various Markets
Direct mail (DM) marketing is a powerful tool for reaching customers, but its effectiveness can vary from one geographic market to another. At PrintComm, we understand that not all markets […]

Choosing Between Addressed Saturation vs. Every Door Direct Mail (EDDM): Making Informed Direct Mail Decisions
In the world of direct mail marketing, the decision between addressed saturation mailings and Every Door Direct Mail (EDDM) can be pivotal. While postage rates may align closely between the […]

Random Handwriting Fonts Can Boost Open Rates
In the world of direct mail, anything that can increase response or open rates matters. We know marketers like you are constantly seeking ways to stand out in a crowded […]

PrintComm Expands: Elevating Production Capacity and Throughput
At PrintComm, we’re thrilled to announce the expansion of our direct mail facility from just over 47,000 square feet to 71,000 square feet. This expansion was made necessary by our […]

Upcoming USPS Postage Discounts
If you feel like postage has been increasing often recently, you’re right. USPS has increased rates twice per year in 2022 and 2023, in January and July. However, the post […]

Why You Should Be Using Customer Segmentation Targeting
Customer segmentation targeting is a marketing strategy that involves dividing a company’s target audience into different groups or segments based on common characteristics such as demographics, psychographics, or behavior. The […]

How Data Science Is Changing the Direct Mail Game
Data science has had a significant impact on the effectiveness of direct mail marketing campaigns in recent years. In the past, direct mail campaigns were often based on limited information […]

Using Data to Build Customer Relationships
As marketers, we are surrounded by data. From in-house customer information to third-party data that rounds out customers’ demographic and behavioral profiles, we have more data at our fingertips than […]

How Direct Mail Plays a Vital Role in Customer Relationship Management
With an increase in options for consumers in many industries and inflation on the rise, customer relationship management matters more than ever. Direct mail can play a profitable role in […]

Here’s What Marketers Need to Look at When Targeting Hard To Reach Segments
Retail marketing leaders are doing an excellent job using segmentation models for their prospects and client base. They use this information to customize marketing messages, offers, and loyalty program benefits. […]

How Printers Execute In-Home Dates and Why It’s Important
Hitting an in-home date occurs when over 90% of a direct mail campaign hits mailboxes within a three-day window. When a mailing takes place, a printer with significant expertise will […]

What matters more? Marketing ROI or Cash
Marketing has truly evolved into a data-driven business function, justifying the fact that we all get a B.S. degree rather than a B.A. With the pervasiveness of digital marketing, our […]

The Largest Limit to Your Business’ Growth
As a business leader, when you strive to grow a business, contemplating the number of barriers can make growth feel unattainable. Scaling up requires us to consider all issues. Do […]

Postage Rates Rise Again
As inflation and material shortages rage across America, even the post office is raising prices at a faster pace. Traditionally, the USPS has raised rates once per year starting January […]

The Metric That Matters In Customer Acquisition
Most of us would agree that marketing is an investment. We spend money and we expect ROI. We’re willing to do some testing to find something new that might work […]

How We’re Helping Our Clients Cope with the Paper Shortage at PrintComm
If you’re a marketer who uses direct mail, you have probably heard about the paper shortage ad nauseum for the last few months. From all indications, it appears that it […]

Kevin Naughton shares why PrintComm has become an innovation leader in Printing Impressions Intervew
Kevin Naughton, owner of PrintComm Inc. (Flint, Michigan), shares why his company, a direct mail printer, has become an innovation leader in that space. Topics discussed include the company’s efforts […]

How New Mover Data Can Get Your Brand In Front Of New Customers
Did you know the average American household moves every five to seven years? With each move, these people will be establishing new buying behaviors and shopping at new stores in […]

5 Ways to Boost Your Marketing by Getting More Customer Addresses
We have talked to multiple marketers who want to be able to reach more of their loyalty program members via direct mail. Email is their current primary tactic due to […]

PrintComm named Vendor of the Year by Pet Supplies Plus
Pet Supplies Plus presented PrintComm owner, Kevin Naughton, with the “Vendor of the Year” award! We are grateful for the recognition and to be a vendor for such a great […]

Direct Marketers – How Will the Current Paper Market Affect You?
We’re in unprecedented times as far as availability for paper. If you do decent volumes of direct mail, your provider has probably been talking to you about price increases related […]

Keeping Your Customers in the Fold – Tips on How to Reduce Customer Churn
Let’s be honest. Customer churn is part of business. The question is how can you reduce it? Here are some of the ways you can keep churn to a minimum. […]
