Looking Past Average Numbers Can Pay Big Dividends

The following case study from Marketing Sherpa demonstrates the power of looking at segment metrics and performance vs. just looking at averages. It also demonstrates the impact of reducing churn and turning new customers into frequent customers. SoftwarePundit had...

Why Online Retailers Are Hitting Home Runs with Direct Mail

2020 dramatically accelerated the pace of ecommerce. Many direct to consumer brands, who typically rely on digital marketing to build their audience and drive sales, incorporated more direct mail as part of their omni channel marketing strategy. One home service brand...